cancellations

If you need to cancel or reschedule your appointment, please allow at least 24 hour notice to avoid any late cancel fees. If you do not call or show up for your scheduled appointment, expect to pay full price for the session missed. If you need to cancel in less than 24 hours or on the day of, there will be a late cancel fee of $25 to cover the cost of an un-fillable spot. There are exceptions in the case of emergency and illness.


are you sick?

If you are not feeling well, reschedule! If you still have a lingering cough, please reschedule! DO NOT come to your appointment in fear of being charged or losing a prepaid session. I value your wellness as much as mine. Please stay home and rest. If I work on a sick person, I risk also getting ill and having to reschedule clients. Please don’t make me turn you away. If you are unsure, please call so we can determine.


personal hygiene

I understand that you may be coming to your appointment straight from work or post work-out, and may not have time to clean up. Don’t worry - I’ve got you covered! We have a shower facility with soap and bath towels to use, located in the handicap restroom just inside the first lobby door of the basement. This is a free service for you. Please take advantage of it. I appreciate clean clients. Thank you.